mj77 Privacy Policy – How We Protect Your Data in Pakistan

1. Overview

mj77 ("we", "us", "the Platform") operates the online gaming and betting platform at mj77.run, which provides casino games, sports betting, live dealer tables, crash games, fishing games, roulette and slots to players in Pakistan. This Privacy Policy explains how we handle the personal information of every person who registers, visits or otherwise interacts with mj77.

Privacy at mj77 is not a checkbox exercise. When a player in Karachi deposits via Easypaisa or a player in Lahore places a cricket bet, they are trusting mj77 with their personal and financial information. That trust matters to us, and this policy describes concretely — not in vague generalities — what we do with that information, who can see it and how long we keep it.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of your overall agreement with mj77.

2. What Personal Information We Collect

mj77 collects the minimum information necessary to operate the platform, verify your identity, process payments in PKR and comply with anti-money laundering (AML) obligations. The categories of data we collect are as follows:

mj77 does not collect sensitive personal data such as biometric data, religious beliefs, political views or health information. We also do not require players to submit passport copies unless specifically required as part of an enhanced AML review for high-value transactions.

3. How We Collect Your Information

mj77 collects information through the following channels:

• Registration Form: When you create a mj77 account, you provide your name, mobile number and date of birth directly.
• Verification Submissions: If your account reaches a threshold requiring enhanced identity verification under our AML policy, you may be asked to submit a copy of your CNIC or other identity document.
• Payment Transactions: Deposit and withdrawal requests via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard generate transaction records that are stored as part of your account history.
• Platform Activity: Your use of mj77 — including games played, bets placed, pages visited and features used — is logged automatically as part of normal platform operation.
• Customer Support Interactions: When you contact mj77 support via live chat or email, the content of those conversations is retained to help resolve issues and improve service quality.
• Technical Systems: Our servers automatically collect technical data including IP addresses, device identifiers and connection logs whenever the platform is accessed.

4. How We Use Your Personal Information

mj77 uses the information we collect for the following specific purposes. We do not use your data for any purpose not listed here without obtaining your explicit consent:

• Operating Your Account: To register your account, authenticate your login, maintain your PKR balance and process bets and game rounds.
• Processing Payments: To process deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard, and to process PKR withdrawal requests to your nominated payment method.
• Identity Verification & AML Compliance: To verify your age and identity as required under our responsible gaming obligations and anti-money laundering procedures. mj77 is required to perform these checks and cannot operate without them.
• Customer Support: To respond to your queries, resolve disputes and investigate complaints related to your mj77 account.
• Responsible Gaming: To monitor gaming activity patterns that may indicate problem gambling behaviours, and to implement player protection tools such as deposit limits and self-exclusion.
• Security & Fraud Prevention: To detect and prevent unauthorised account access, fraudulent transactions, multi-accounting and any other activity that violates our Terms and Conditions.
• Platform Improvement: To understand how Pakistani players use mj77 and to improve the platform's design, game selection, payment flows and mobile performance.
• Legal Compliance: To comply with any applicable legal obligations, including record-keeping requirements and responses to lawful requests from regulatory or law enforcement authorities.

5. Who We Share Your Information With

mj77 does not sell your personal information to any third party. Your data may be shared only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT networks and Visa/Mastercard processing partners receive the payment details necessary to complete your deposit or withdrawal transactions. These providers operate under their own privacy policies and are required to maintain appropriate data security standards.
• Identity Verification Partners: Where enhanced KYC is required, identity documents may be processed by a third-party verification service operating under strict data handling agreements with mj77.
• Game Providers: Studios such as Evolution Gaming, Pragmatic Play, JILI and others that supply games to the mj77 lobby may receive your account session data in the course of delivering those games. Game providers do not receive your payment details or full identity information.
• Fraud Prevention Services: mj77 may use specialist fraud detection tools that process technical data (IP addresses, device fingerprints) to identify suspicious activity. These services do not receive your full identity or financial data.
• Legal Authorities: mj77 will disclose information to law enforcement, regulatory bodies or courts when required to do so by applicable law, or when necessary to protect the rights and safety of mj77, its players or the public.

6. Payment Data & PKR Transactions

Because all transactions on mj77 are conducted in Pakistani Rupees (PKR) through local payment providers, the financial data we handle is particularly sensitive and is treated with corresponding care.

Here is specifically how mj77 handles your payment data:

• mj77 does not store full Easypaisa or JazzCash PINs, or full bank account passwords. Only the account numbers and transaction reference IDs necessary to complete and verify transactions are retained.
• Visa and Mastercard card details are processed through PCI-DSS compliant payment gateways. mj77 does not store full card numbers on its own servers.
• PKR deposit and withdrawal transaction records are retained for a minimum of 5 years as required by standard financial record-keeping obligations. These records are used only for transaction verification, dispute resolution and compliance purposes.
• Your transaction history is visible to you in your mj77 account dashboard at all times. If you believe any transaction record is incorrect, contact support@mj77.run immediately.

7. Data Retention

mj77 retains your personal information for as long as your account is active and for a defined period after account closure, as required by our legal and operational obligations. The following retention periods apply:

• Account and identity data — retained for the lifetime of your account plus 5 years after permanent account closure.
• Transaction records — retained for a minimum of 5 years from the date of each transaction.
• Gaming activity logs — retained for 3 years from the date of each session or bet, or longer if required for a dispute investigation.
• Support communications — retained for 2 years from the date of the interaction.
• Technical and usage logs — retained for 12 months, after which they are anonymised or deleted.

When data is no longer required for any of the above purposes, mj77 securely deletes or anonymises it. You may request early deletion of certain categories of data where legally permissible — see Section 11 for your rights.

8. Security Measures

mj77 applies industry-standard security controls to protect the personal and financial information of all Pakistani players on the platform. The key measures in place are:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and mj77 servers is encrypted using 256-bit SSL/TLS. This applies to every page of mj77.run — login screens, payment forms, game sessions and support chats.
• Encrypted Data Storage: Personal and financial data stored on mj77 servers is encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the encrypted data.
• Access Controls: Only authorised mj77 staff members with a legitimate operational need can access player data. Access is logged, reviewed periodically and removed when no longer required.
• Two-Factor Authentication: mj77 offers two-factor authentication for player account login. We strongly encourage all players to enable this feature from their account security settings.
• Fraud Detection Systems: Automated systems monitor platform activity in real time to detect anomalous patterns that may indicate account compromise, fraudulent deposits or other security threats.
• Regular Security Audits: mj77 undergoes periodic security reviews to identify and address vulnerabilities in the platform infrastructure.

9. Cookies & Tracking Technologies

mj77 uses cookies and similar technologies on mj77.run to make the platform work correctly and to understand how players use the site. The cookies we use fall into the following categories:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that help detect fraudulent activity. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences — such as your preferred language, game lobby filters and responsible gaming settings — so you don't have to reset them on every visit.
• Analytics Cookies: Used by mj77 to understand aggregate usage patterns — which games are most popular, where players encounter difficulties, how the mobile experience performs on Pakistani Android devices. Analytics data is collected in aggregated form and does not identify individual players.

mj77 does not use third-party advertising cookies or retargeting pixels. You will not see mj77 ads following you around the internet as a result of cookies placed by the platform.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use mj77 — particularly login functionality and game session continuity.

10. Minors & Age Protection

mj77 does not knowingly collect personal information from anyone under the age of 18. The platform is strictly for adult use only.

Age verification is a core part of our registration and account management process. Where we have reason to believe that a registered player may be under 18, the account is suspended immediately pending age verification. If it is confirmed that the account was registered by a minor, all data associated with that account will be deleted and any deposited funds will be returned via the original payment method after operational costs are deducted.

Parents and guardians who believe a minor has created a mj77 account should contact support@mj77.run immediately. We will investigate and resolve the matter promptly and without charge.

11. Your Rights Over Your Personal Data

As a mj77 player, you have the following rights regarding the personal information we hold about you. To exercise any of these rights, contact us at support@mj77.run with your registered mobile number and a description of your request.

12. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way mj77 handles your personal information, please get in touch. Our support team handles all privacy enquiries and will provide a clear, direct response — not a template reply.

• Email: support@mj77.run
• Live Chat: Available 24/7 via the chat icon on any mj77 page
• Subject Line: Use "Privacy Enquiry" in your email subject line to ensure routing to the correct team

Please include your registered mobile number in any privacy request so we can locate your account and process the request promptly. Do not include your password or full payment details in any email communication.

13. Updates to This Privacy Policy

mj77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in our data handling practices. When material changes are made, we will notify registered players via SMS or email to the contact details on their account, and will update the "Last Updated" date at the top of this page.

Minor corrections or clarifications that do not affect the substance of how your data is handled may be made without prior notice. We encourage you to review this page periodically.

Continued use of mj77 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you may request account closure by contacting support@mj77.run.